I have been using Bee Line for my normal service for my 2004 Rav 4 for years. They are honest, professional, polite and trustworthy. They do not suggest options that aren't indicated. The cost of service is significantly less than the dealership I had been using that also always came up with additional fees and expenses. They do not have a fancy waiting room with just baked cookies, but they are very reasonable and efficient and I trust their work and knowledge.